211 Central

  • Call: 211

    • Available 24/7

  • TTY: 1-888-340-1001

    • Available 24/7

  • Text: 21166

    • Monday to Friday: 7 a.m. to 9 p.m.

Gerstein Crisis Centre

Community-based crisis services for adults age 16+ in Toronto who are dealing with mental health issues and/or substance use issues and are currently in crisis. Also offers online face-to-face support, wellness groups, short-term follow-up support, and referrals to other services.

  • Call: 416-929-5200 (language interpretation available)

    • Available 24/7

Kids Help Phone

Confidential professional online, telephone, and text-based counselling to children and youth in both English and French.

  • Call: 1-800-668-6868

  • Text: CONNECT to 686868

    • Available 24/7

Crisis Text Line

Provides text support for young people in crisis by connecting them to trained Crisis Responders.
Powered by Kids Help Phone.

  • Text: HOME to 686868

    •  Available 24/7

Native Child and Family Services of Toronto

Holistic healing services for Indigenous children, youth and families through video or telephone counselling.

Toronto Seniors Helpline (WoodGreen)

A single point of access for seniors and caregivers to receive information, supportive phone counselling, crisis assessment and system navigation by registered professionals. Referrals are provided to other services, including Crisis Outreach for Seniors.

  • Call: 416-217-2077 (language interpretation available), long distance: 1-877-621-2077

    • Monday to Friday: 9 a.m. to 8 p.m.

    • Saturday, Sunday and holidays: 9 a.m. to 6 p.m.

Warm Line (Progress Place)

Confidential and anonymous service for adults (18+) who are feeling lonely, isolated, anxious, depressed or in need of a friendly ear. This is not a crisis service.

  • Call: 416-323-3721 (noon to 8 p.m.) or 416-960-9276 (8 p.m. to midnight)

  • Text: 647-557-5882


Caribbean African Canadian Social Services

Culturally safe mental health services for Black children, youth, adults and families.

  • Call: 416-740-1056

    • Monday to Friday: 9 a.m. to 4:30 p.m.


Across Boundaries

Mental health support and services delivered through Anti-Racism/Anti-Black racism and AntiOppression frameworks.

  • Call: 416-787-3007

    • Monday to Friday: 9 a.m. to 4 p.m.


Ontario Psychological Association

More than 300 psychologists in Ontario will provide care at no cost to frontline workers without or with limited coverage and their families during COVID-19. Call 211 to access this service.